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How madhursatta Handles Your Personal Data

At madhursatta, we treat your personal data with care — what we collect, why we collect it, and how long we keep it are all spelled out here…

Clear data collection policyIndia-specific privacy rightsUPI & Paytm account securityNo data sold to third partiesYou can request data deletion

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What Data We Collect and Why

madhursatta Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with madhursatta, we collect the details you provide during registration — name, email address, date of birth and contact number — along with transaction data linked to your UPI, Paytm or PhonePe payments. We also log device identifiers, IP addresses and

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session activity to keep your account secure and to meet obligations under applicable Indian law. We do not collect data from you beyond what is needed to operate your account, process withdrawals and respond to your support requests. Retention periods vary by data type: payment records
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are held for the period required under financial regulations, while session logs are purged on a rolling basis. Access to our platform and the data rights described here depend on local law and are available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold about you, our privacy team is available through the channels below.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption at rest and in transit for all personal and financial data tied to your account. Cookies on madhursatta.

Encryption in Transit

Every request between your device and our servers travels over TLS. This covers your login, your UPI deposit confirmation and every page you load while signed in to your account.

Cookie Controls

We use strictly necessary cookies to keep your session alive, plus optional analytics cookies you can decline. No cookie data is shared with advertising networks or sold to external parties.

Payment Data Isolation

Your Paytm, PhonePe and UPI transaction references are stored in a separate, access-controlled data layer. Front-line support agents can see only masked payment identifiers, never full account credentials.

Retention Schedule

Account profile data is retained while your account is active. When you close your account, non-financial records are deleted within 30 days; payment records are kept for the period required by applicable Indian financial regulations.

Third-Party Sharing

We share data with payment processors like UPI gateways and Paytm solely to complete your transactions. We do not sell, rent or trade your personal data with marketers, data brokers or unrelated third parties.

Data Correction Requests

If any detail in your account profile is incorrect — name spelling, registered mobile number, email address — contact our privacy team or update it directly in account settings. We process corrections within 48 hours.

Common Questions About Your Data Rights

These questions cover the privacy topics we hear about most — what data we hold, how to access it, how cookies work on our site and how to have your account data removed. If your question is not answered here, reach our privacy team via live chat or email.

We collect your name, email address, mobile number and date of birth at registration. We also record device identifiers and IP addresses during active sessions to detect unauthorised access attempts on your account.

Payment references linked to UPI, Paytm and PhonePe transactions are stored in an isolated, encrypted data layer. Only the systems that process your withdrawal or deposit can access full transaction identifiers — support agents see masked references only.

Yes. Log into your account, go to Settings, and select the Privacy section to download your stored data. Alternatively, email our privacy team with your registered account details and we will send a structured data export within 72 hours.

Submit a deletion request through the Privacy section in account settings or contact our privacy team by email. Non-financial profile data is removed within 30 days; payment records are retained only for the period required under applicable Indian financial regulations.

No. Our cookies are limited to session management, fraud prevention and performance analytics. We do not build cross-site advertising profiles or share cookie data with ad networks. You can manage your cookie choices from the preference banner at any time.

Contact our privacy team directly by email or through live chat on madhursatta.co. We will acknowledge your complaint within 24 hours and provide a written resolution within 14 days of receiving all relevant details from you.

This policy applies to all account holders where access to our platform is permitted under local law. Specific data rights and obligations may vary depending on the applicable Indian regulations in your state or region.

How madhursatta Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Encryption in Transit

Cookie Controls

Payment Data Isolation

Retention Schedule

Third-Party Sharing

Data Correction Requests

Common Questions About Your Data Rights

01 What personal data does madhursatta collect when I open an account?

02 How is my UPI or Paytm payment data stored and protected?

03 Can I request a copy of all the data madhursatta holds about me?

04 How do I ask for my account data to be deleted?

05 Does madhursatta use cookies for advertising or tracking across other websites?

06 Who can I contact if I believe my privacy rights have been breached?

07 Does this privacy policy apply equally to all users in India?

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